You may return new, unused items within seven (7) days of the delivery date according to your tracking number provided for a full refund.
*Items should be returned in their original product packaging. The buyer is responsible for the return shipment costs and a 15% restocking fee will be applied; return shipping costs will be refunded to the buyer only if the return is determined to be due to the error of the delivery carrier or byAlegory™; (defective or damaged by carrier). There is always a possibility that an item(s) can be damaged during transit. Unfortunately, this is out of byAlegory’s control; A restocking fee of 15% will be applied.
If the item(s) arrives damaged, please contact us at info@byAlegory.com within 48 hours of receiving the product to file a claim with us.
All refunds will go to the original purchaser. A full product refund will be due provided the product return is received within the return window. Please allow 3-9 business days for the return refund to reflect on your banking account/statement as individual banking institutions differ.